When you receive your item/s, you must check it as soon as possible and return to us within 30 days of delivery. We can only accept items that are in new condition, unwashed and with all labels attached.
Please note we can not be held liable for any items lost in transit on the way to us. We advise that you return any items by a recorded service. UK Customers with order values over £85.00 are entitled to free returns. Please contact us to request your free pre-paid returns label.
RETURN USING RETURNS FORM
Please download, print and complete the below returns form. Please read the returns form carefully and ensure all required fields are completed.
You do not need to contact us prior to returning your items.
RETURN WITHOUT ACCESS TO A PRINTER
If you did not have access to a printer to print a returns form. Please return your items to the below address, and include a note to include your order name, order number, and how you would like to proceed ie. refund or exchange. If goods are returned to us without any identification or details on how you would like to proceed this may result in a long delay processing your return.
Returns Address:Anax Fitness C/O
At this moment our customers are liable for the postage cost to return items to us. There are certain exceptions to this, please see 'Is returns postage free?'
You can read more on our Returns Policy here