Christmas Delivery & Returns 2018

Extended Christmas Returns

• Any Orders placed between 1st October 2018 - 3rd January 2019 will be able to return goods up to 31st January 2019. Our usual returns policy still applies read more here

Christmas/New Year Delivery

Please see below details regarding customer support and dispatch disruption over the Christmas and New Year period.

Normal Service: Up to Friday 21st December 2018

Orders will not be dispatched on the following days: 24th to 26th December 2018 and 1st January 2019 

Customer Support/Offices Closed: 24th to 27th December 2018 and 1st to 2nd January 2019

Please note only partial email support will be available on 27th December 2018 and 2nd January 2019, however orders will still dispatch as normal.

Normal Service resumes from 3rd January 2019

To Guarantee delivery before Christmas please place your orders on or before the below dates:

UK Saver Economy Delivery

• Place orders before 3pm on Tuesday 18th December 2018

UK Tracked Royal Mail 48 

• Place orders before 3pm on Thursday 20th December 2018

 UK Tracked Royal Mail 24

• Place orders before 3pm on Friday 21st December 2018

 UK DPD Tracked

• Place orders before 3pm on Friday 21st December 2018

Standard & Tracked Airmail 

• Place orders before 3pm UTC+00:00 on the below dates:

Saturday 2 December 2018
Africa, Middle East

Wednesday 6 December 2018
Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)

Thursday 7 December 2018
Caribbean, Central and South America

Saturday 9 December 2018
Australia, Greece, New Zealand

Wednesday 13 December 2018
Czech Republic, Germany, Italy, Poland

Thursday 14 December 2018
Canada, Finland, Sweden, USA

Friday 15 December 2018
Austria, Denmark, Iceland, Portugal, Netherlands, Norway, Slovakia, Spain, Switzerland

Saturday 16 December 2018
Belgium, France, Ireland, Luxembourg